This privacy policy sets out how EG Lettering uses and protects any information that you provide when you use this website.
EG Lettering is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Information I collect
I only collect your information when you place an order or submit an contact form request. This information can include:
Name
Address
Contact information including phone number and email address
Demographic information such as postcode, preferences and interests
Other information relevant to customer surveys and/or offers
What we do with the information we gather
I require this information to understand your needs, fulfil your order and provide you with a better service, and in particular for the following reasons:
Deliver your order
Internal record keeping
I may use the information to improve our products and services
Security
I am committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, I have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information I collect online.
Cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
My website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that I do not have any control over that other website. Therefore, I cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Links to other websites
Controlling your personal information
I currently only hold your information for order fulfilment and internal record keeping purposes and you will have not signed up for any direct marketing. Your information will not be used for any other purpose as to only allow me to carry out my contractural obligations towards you.
Contacting me using one of our contact forms will not serve as an agreement for any other contact purposes as to respond to your query. We maintain records of communication for future reference purposes in regard to your order and to comply with relevant regulations within the EU and the UK.
I will not sell, distribute or lease your personal information to third parties unless I have your permission or am required by law to do so.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee of £20.00 will be payable. If you would like a copy of the information held on you please write to everita@eglettering.com.
If you believe that any information I am holding on you is incorrect or incomplete, please email me as soon as possible, at the above email address. I will promptly correct any information found to be incorrect.